Some wins begin with a product demo. Others begin with a follow-up. This one began with a dry ingredient manufacturing unit in Chile and a world initiative to cut back contamination and human error. However what made all of it click on was the launch of the Robotiq AX30 Palletizing Answer.
A well-known face with a brand new objective
This buyer is thought for manufacturing smooth drinks—however not at this facility. Right here, they produce the dry ingredient blends that make up the key recipes.
Due to how delicate these components are, the corporate had a transparent directive:
Automate wherever doable to cut back human interplay and forestall contamination. The less arms within the course of, the higher.
In addition they wished to reduce human error and deal with ergonomic dangers since operators have been manually dealing with 22 kg (50 lb) bins on the finish of the road. Not excellent.
Why now?
Humorous sufficient, this wasn’t our first interplay with them. Some time again, our associate helped them deploy a case forming utility utilizing a collaborative robotic. They liked the simplicity and format flexibility. However on the time, our palletizing resolution didn’t have the payload they wanted.
Quick-forward a bit, and we’ve obtained the AX30, which might deal with as much as 32kg (70 lb).
A tighter match than industrial
Once I visited the plant once more, I used to be anxious. The product is dear, the method is exact, and I assumed we is likely to be going head-to-head with an industrial robotic.
However then I noticed the ground.
There merely wasn’t sufficient house to put in a standard palletizer. Between the tight format and security considerations, it was clear they wanted one thing compact—and collaborative.
Our AX30 mannequin checked each field:
✅ Protected, ergonomic resolution
✅ Compact footprint
✅ Handles their payload wants with ease
✅ Quick to deploy
✅ No main format modifications wanted
From “not but” to “let’s go”
We ended up closing the deal for 3 AX30 items. The shopper was thrilled, not solely as a result of we might meet their wants, however as a result of the answer was collaborative, easy, and already confirmed of their setting.
Even higher? Our associate is organising a show of the AX30 in their very own facility. They’ll run buyer demos and use this win to encourage others within the area.
Closing ideas
This win wasn’t about checking a field. It was about aligning with the shopper’s broader targets—cleaner processes, fewer dangers, and long-term flexibility.
And due to our associate, their belief in Robotiq, and the facility of the AX30, we turned a good house right into a strategic deployment.
Need to see if Robotiq Palletizing Options can suit your manufacturing unit wants? Reply a sequence of questions to seek out out in a matter of minutes!
