Regardless of having been downloaded practically 23 million occasions, the JetBrains AI Assistant has acquired unhealthy evaluations on the corporate’s JetBrains Market web site, prompting JetBrains to take away among the evaluations.
Unveiled in December 2023, the JetBrains AI Assistant charges solely 2.3 stars out of a potential 5 stars on the corporate’s rankings system, with 851 whole rankings as of Could 1. “I’ve been a long-time person of JetBrains IDEs and customarily admire the considerate tooling they provide,” reviewer Haso Keric wrote. “Sadly, the AI Assistant doesn’t reside as much as the identical customary. It feels bolted on quite than built-in, and it rapidly turns into extra of a novelty than a productiveness instrument.” A number of reviewers described the instrument as having uneven auto-completion efficiency, whereas a number of others mentioned that their evaluations had been eliminated. “My earlier remark was deleted with none particular motive. Jetbrains appears to be deleting unfavourable evaluations, which destroyed my confidence and belief on this firm. They don’t worth their clients and their suggestions anymore,” reviewer Juraj Nemec wrote.
In a Reddit publish beneath the identify of mutegazer, a JetBrains consultant mentioned some evaluations had been eliminated as a result of they concerned an already-solved problem, whereas others had been eliminated due to coverage violations resembling swearing. Unfavourable or optimistic posts about present AI Assistant habits have remained, mutegazer wrote. The JetBrains rep acknowledged that the corporate might have dealt with the removals higher. “Nuking a number of evaluations directly and not using a heads-up seemed shady,” mutegazer wrote. “At the least, we should always’ve posted a discover and offered extra particulars to the authors.”
