HCLTech and Microsoft have partnered with Cricket Australia (CA) to introduce a brand new generative AI (GenAI) function within the Cricket Australia Reside app. The AI Insights matchday companion function gives followers with text-based updates all through dwell matches, providing deeper context on key moments, participant performances, and milestones past conventional scores and commentary.
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HCLTech and Microsoft Launch AI Characteristic
The function debuts in the course of the Day-Evening Take a look at on the Melbourne Cricket Floor (MCG), a part of the CommBank Ladies’s Ashes collection between Australia and England. It’s now obtainable globally to all app customers, HCLTech introduced on Friday.
Leveraging Microsoft’s Azure Open AI Service and HCLTech’s experience in API and front-end improvement, the collaboration goals to create a extra accessible match day AI companion for cricket followers, the official launch mentioned. HCLTech has been CA’s Official Digital Expertise Companion since 2019 and can proceed its function by means of a renewed partnership that extends by means of 2028.
“By harnessing the ability of GenAI, we have now the flexibility to reimagine the best way followers interact with sport,” mentioned Sonia Eland, Government Vice President and Nation Supervisor, Australia and New Zealand, HCLTech.
“We’re excited to deliver cutting-edge AI know-how to cricket followers by means of our partnership with Cricket Australia and HCLTech,” mentioned Sarah Carney, Chief Expertise Officer at Microsoft Australia and New Zealand. “This innovation demonstrates how generative AI is reworking the best way we work together with the world round us, bringing perception, that means and personalisation to audiences outdated and new.”
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HCLTech Joins Salesforce as an Agentforce Companion
HCLTech has been chosen as a Salesforce Agentforce Companion, leveraging its experience in digital modernisation to assist purchasers, particularly in monetary providers, deploy AI-driven brokers that considerably enhance person experiences. This partnership goals to rework chatbot capabilities into superior AI options for multi-channel interactions.
HCLTech and Salesforce are partnering to deliver agentic AI to PenFed Credit score Union, America’s second-largest federal credit score union, the businesses mentioned in an announcement on January 24, 2025.
“PenFed is collaborating with HCLTech and Salesforce to deliver a next-generation, AI-powered agent expertise to our members and staff, enhancing service and help like by no means earlier than,” mentioned Atif Munir, Chief Expertise Officer, PenFed Credit score Union.
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“At HCLTech, we empower purchasers with AI-driven brokers to boost operations, enhance customer support and drive innovation. Being chosen as a Salesforce Agentforce companion displays our dedication to leveraging cutting-edge know-how and highlights our function in shaping the way forward for AI,” mentioned Sadagopan S, Government Vice President, World Head of SaaS and Industrial Purposes.
