This weblog explores the advantages of modernizing and constructing clever apps by way of real-world examples, demonstrating how organizations have boosted pace and effectivity utilizing Microsoft Azure’s complete suite of instruments and companies. We hope these buyer success tales encourage you to not solely set off by yourself Azure AI journey, but additionally discover the newly launched Plans on Microsoft Study particularly designed for constructing and modernizing AI apps.
On this new age of AI, companies throughout industries are recognizing the ability of clever apps to drive innovation and keep a aggressive edge. By harnessing cloud-native applied sciences and AI-powered instruments, corporations are modernizing their purposes, creating new experiences for his or her customers, and creating new income streams. This weblog explores the advantages of modernizing and constructing clever apps by way of real-world examples, demonstrating how organizations have boosted pace and effectivity utilizing Microsoft Azure’s complete suite of instruments and companies. We hope these buyer success tales encourage you to not solely set off by yourself Azure AI journey, but additionally discover the newly launched Plans on Microsoft Study particularly designed for constructing and modernizing AI apps.
Azure AI is remodeling enterprise throughout sectors
Modernizing apps is a vital step for organizations aiming to remain related in a fast-evolving AI panorama, as legacy apps usually battle to fulfill trendy efficiency, scalability, and safety requirements. Actually, a 2024 Forrester research discovered that one in 4 enterprise determination makers mentioned their group experiences digital platform failures due to their modernization challenges.
By refactoring or re-platforming legacy apps with cloud-native Azure instruments, companies can unlock improved flexibility, quicker improvement cycles, and extra environment friendly operations. In line with the Forrester research, 89% of determination makers surveyed mentioned their agency plans to extend or not less than keep their present utility modernization investments over the following 12 months to attain key priorities and handle modernization gaps.
Azure offers a complete set of instruments and companies to allow companies to construct new utility and modernize current app and information property, with an clever utility platform, cloud-scale databases, Azure AI Providers, and Azure Machine Studying. These allow the creation of clever apps that leverage real-time, cloud-scale information and superior analytics. Cloud-native apps on Azure profit from options equivalent to auto-scaling, microservices, and steady integration and steady supply (CI/CD) pipelines, making certain excessive efficiency and cost-effectiveness.
Let’s meet a few of the many Azure clients who haven’t solely been capable of differentiate their enterprise out there and speed up product innovation by constructing new, AI-powered clever apps, but additionally talent their groups with the most recent studying sources from Azure designed for adopting AI purposes.
ASOS: Leveraging AI for customized vogue suggestions
ASOS, a worldwide on-line vogue retailer, leveraged Azure AI Studio to revolutionize its buyer expertise by creating an AI-powered digital stylist that might have interaction with clients and assist them uncover new tendencies.
Having a conversational interface possibility will get us nearer to our targets of totally partaking the client and personalizing their expertise by exhibiting them probably the most related merchandise on the most related time.
—Cliff Cohen, Chief Know-how Officer, ASOS
Azure AI Studio enabled ASOS to quickly develop and deploy their clever app, integrating pure language processing and pc imaginative and prescient capabilities. This showcases Azure’s capability to assist cutting-edge AI purposes within the retail sector, driving enterprise development and buyer satisfaction.
CarMax: Revolutionizing customer support with Azure OpenAI
CarMax, a number one United States used automobile retailer, utilized Azure OpenAI Service to create an AI-powered analysis assistant. This modern software streamlined the car-buying course of, offering clients with on the spot, correct data and bettering general satisfaction.
“Our preliminary objective was buyer overview summaries for five,000 automobile pages, and we figured that utilizing our current handbook course of it will have taken about 11 years of content material technology. With OpenAI Service, we hit that objective in only a few months.
—Sean Goetz, Director, Software Methods, CarMax
The implementation of Azure OpenAI Service allowed CarMax to course of huge quantities of automotive information effectively, demonstrating Azure’s functionality to deal with advanced, industry-specific AI purposes. This case highlights the potential of AI-powered apps to rework conventional enterprise fashions and improve buyer experiences.
Ally: Empowering customized banking with Azure
Ally Financial institution is a digital-first monetary establishment that used insights from Azure AI to assist clients handle their funds extra successfully whereas streamlining the financial institution’s operations. By deploying clever apps by way of Azure, Ally launched customized banking companies, providing custom-made suggestions primarily based on person conduct and monetary patterns.
“The objective was to unencumber associates to really concentrate on the client and assist that customer-obsessed mentality they’ve.
—Wendy Dempsey, Govt Director of Buyer Expertise, Ally
This implementation showcases Azure’s power in supporting AI purposes within the extremely regulated banking sector, balancing innovation with safety and compliance.
TomTom: Optimizing real-time mapping with Azure
TomTom, a worldwide chief in location know-how, turned to Azure to modernize its map-making processes. By constructing clever, cloud-native apps with Azure AI and Azure Information Providers, TomTom improved the accuracy and pace of its real-time mapping companies. The combination of Azure AI companies allowed TomTom to course of large quantities of geospatial information effectively, demonstrating Azure’s scalability and efficiency in dealing with data-intensive AI purposes.
[Together with Azure,] we now have developed TomTom Orbis Maps, that are constructed on TomTom’s AI-based mapping platform, and TomTom Digital Cockpit, an in-vehicle digital infotainment answer with cloud analytics.
—Paul Hesen, Vice President of Product Administration, TomTom Group
With Azure, TomTom considerably elevated the effectivity of its mapping operations, lowering response instances for driver queries from 12 seconds to as little as 2.5 seconds in a matter of months. This allowed the corporate to ship quicker, extra exact location companies to its international person base, enhancing each productiveness and buyer belief.
KPMG Australia: Automating audits with Azure AI
KPMG Australia used Azure AI to combine clever apps into their audit course of. By leveraging Azure’s pure language processing (NLP) capabilities, KPMG constructed an answer referred to as KymChat that automates doc evaluation and enhances information extraction. This transformation lowered the time required for auditing duties, bettering each accuracy and effectivity.
We had expertise with Azure Cosmos DB, which gave us confidence in its potential capabilities, however Microsoft’s assist for vCore was instrumental in making certain easy operations as we elevated the scope and capabilities of KymChat.
—Robert Finlayson, Senior Product Supervisor, KPMG Australia
With Azure AI, KPMG considerably improved the productiveness of its auditors, releasing them from labor-intensive, repetitive duties. The trouble not solely sped up the audit course of but additionally elevated the standard of insights offered to shoppers, showcasing the ability of clever apps in skilled companies.
Manulife: Accelerating innovation with Azure Kubernetes Service
Manulife, a number one monetary companies group, leveraged Azure Kubernetes Service (AKS) to speed up the event and deployment of modern apps. By modernizing its legacy techniques with Azure Kubernetes Service, Manulife was capable of create cloud-native, containerized apps that streamlined operations and improved scalability.
With Azure, our clients can submit extra documentation on-line, and we are able to then use doc evaluation to extract data and conduct processing to speed up workflows, guarantee accuracy, and enhance person experiences.
—Len van Greuning, Chief Info Officer, John Hancock (as Manulife is thought in the USA)
Azure’s strong infrastructure enabled Manulife to scale back operational complexity and improve speed-to-market, enhancing its capability to innovate in a aggressive {industry}. The modernization with AKS empowered Manulife to stay agile and responsive, driving increased productiveness and delivering higher companies to its clients.
H&R Block: Enhancing doc processing with Azure Type Recognizer
Searching for to revolutionize its doc dealing with, international tax companies big H&R Block turned to Azure Type Recognizer for a cutting-edge answer. By constructing an clever app that automates the extraction of key information from tax paperwork, H&R Block lowered the time and handbook effort concerned in doc dealing with. The AI-driven answer considerably elevated accuracy whereas rushing up the general tax preparation course of.
Machine studying frees up the valuable time we now have with the consumer to really have richer conversations about their monetary wants and aspirations, past the speedy job of making certain the perfect tax final result for the present 12 months.
—Aditya Thadani, H&R Block’s vice chairman.
By Azure’s clever companies, H&R Block modernized its operations, bettering each productiveness and consumer service and classifying greater than 30 million tax paperwork a 12 months. The answer has allowed the corporate to deal with extra shoppers with higher effectivity, offering a quicker, extra correct tax submitting expertise.
Begin innovating as we speak with Azure AI Providers
These buyer success tales illustrate how modernizing with Azure can ship enhanced person experiences, drive innovation, and considerably increase operational effectivity in a safe, extremely obtainable atmosphere. Write your individual success story with cloud-native app improvement and strive Azure AI Providers free of charge by visiting our homepage.
