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Sunday, July 13, 2025

From retail to cybersecurity, Malaysians are gaining abilities and confidence to succeed with AI


Throughout Malaysia, AI is delivering tangible advantages on the office, however it is usually redefining the character of labor as we all know it. Consequently, the abilities Malaysians want to achieve the AI financial system are quickly evolving.  

Microsoft’s 2025 Work Development Index highlights that 59% of managers in Malaysia anticipate AI upskilling to change into a core duty for his or her groups inside simply 5 years. Globally, LinkedIn information exhibits AI literacy is now probably the most in-demand talent of 2025.  

Malaysians from numerous backgrounds are stepping as much as meet this problem. From retail to cybersecurity, learners throughout industries are constructing AI confidence by way of Microsoft’s skilling initiatives — usually beginning with small, sensible experiences that result in highly effective new methods of working, creating, and problem-solving. 

Turning AI fears into optimism  

As AI advances, many fear it could make human abilities and sure jobs out of date. This “concern of obsolescence” or “FOBO” is actual: 73% of Malaysians consider AI will result in job losses, in response to an Ipsos ballot from January 2025.  

Anselm Ong, a gross sales affiliate at KLIA, understands FOBO properly. “I used to suppose AI would take over human jobs,” he admits. However his fears gave option to a brand new sense of optimism after becoming a member of the Malaysian Communications and Multimedia Fee (MCMC)’s Microsoft AI TEACH program.  

This system confirmed Anselm find out how to immediate utilizing instruments like Microsoft Copilot to automate repetitive duties, analyze gross sales information, and enhance buyer engagement. Now, AI has change into a beneficial day by day companion.   

Anselm didn’t hold his abilities to himself — he started educating colleagues and pals find out how to use AI too. “If AI may also help me, it will possibly assist others,” he says. “It’s an enormous leap for all of us.” 

Anselm’s expertise exhibits that with the correct abilities, anybody can thrive within the period of AI. His recommendation? “Don’t be afraid to discover AI. Ask questions, suppose outdoors the field, and be courageous.”

Supercharging ardour and creativity 

AI isn’t simply remodeling work, it’s additionally serving to Malaysians to unlock creativity and pursue passions that after felt out of attain. 

For Mimi Sahila, a conveyancing clerk from Selangor, AI fueled her creativity in surprising methods. Outdoors her day job, Mimi shares a love of music together with her husband, Adrin. Whereas music had at all times been one thing they loved collectively, issues modified when Mimi joined the MCMC-Microsoft AI TEACH program.  

“This system helped me see AI in a brand new approach. AI wasn’t simply used at work – we might use it for one thing we love”, Mimi shares. Utilizing Microsoft Copilot, they started co-creating lyrics, brainstorming themes, and constructing the tales behind their songs.  

“We nonetheless inject our personal tales into each piece, and Copilot helps get us began once we’re caught. It’s like having a artistic buddy,” says Mimi. Neither Mimi nor Adrin had been tech consultants, however their story proves anybody can develop, join, and create with AI.

Leveling the taking part in area for ladies 

Rising up in a small city in Terengganu, Syafiqah Amirah had massive goals of touchdown a profession in cybersecurity – an trade the place girls at present signify solely 14% of execs throughout the Asia Pacific area. Regardless of the limitations, she was decided to construct a future in know-how and joined Microsoft’s Ready4AI&Safety skilling program.  

This system helped Syafiqah achieve the instruments, technical abilities, and confidence she wanted to face out throughout her cybersecurity internship, in the end touchdown her a full-time position as an Affiliate Detection Engineer.  

“AI has helped me strengthen my skill to detect threats and reply sooner,” Syafiqah explains. From summarizing logs to producing insights from advanced information, AI instruments now help her day by day work.   

Constructing an inclusive AI future for Malaysia 

Malaysians like Anselm, Mimi, and Syafiqah are proving that AI can complement and increase human potential. For AI to uplift everybody, inclusive skilling, trusted infrastructure, and a supportive ecosystem are important. 

Microsoft, by way of its BINA AI Malaysia dedication, is working alongside authorities, trade, and communities to construct an AI-ready nation. Initiatives like AI for Malaysia’s Future are driving AI skilling alternatives in any respect ranges of society, with over 400,000 Malaysians outfitted to this point and a goal to upskill 800,000 by the top of 2025. 

As a part of BINA AI Malaysia, Microsoft can also be partnering with the Nationwide AI Workplace (NAIO), EY and PETRONAS Management Centre to create the Microsoft Nationwide AI Innovation Middle. The Middle will function a devoted hub for constructing Malaysia’s AI capabilities and accelerating Malaysia’s AI improvement. 

Collectively, these efforts will assist be sure that AI isn’t simply powering the office, however creating alternatives for each Malaysian to thrive within the rising AI financial system. 

Begin your individual AI journey at the moment with the Microsoft AI Expertise Navigator: aka.ms/aiskillsnavigator.

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