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Wednesday, November 12, 2025

Buyer Expertise is Able to Roll at Cisco Reside Melbourne


Cisco Reside is subsequent week in Melbourne! Learn Jacqui Guichelaar’s weblog “Go Past Boundaries: Your CX Journey at Cisco Reside Melbourne 2025”, and don’t miss “Elevating the Way forward for the Buyer Help Expertise” from Buffy Ransom. Should you’re at this 12 months’s occasion, come see what Cisco Buyer Expertise (CX) has to supply.

Should you’re not in a position to be a part of us in Melbourne this 12 months, you may nonetheless watch the Keynotes and Centre Stage classes through our broadcast. Register now!

Try the main points for our CX Periods:

Keynote: On Tuesday, November 11, Jacqui Guichelaar, SVP and Basic Supervisor, Buyer Expertise, Asia Pacific, Japan and Higher China, takes the stage for the Cisco Reside Keynote: What’s Subsequent, Begins Now!

Centre Stage: The A.I. Benefit: Redefining Providers exhibits how Cisco is reworking assist {and professional} companies with AI-powered improvements. Sandeep Milar, SVP, Product Administration, Buyer Expertise, and Bhaskar Jayakrishnan, SVP Engineering, Buyer Expertise discover Cisco’s expert-led skilled companies and AI-driven capabilities.​

The CX Connections Lounge, within the World of Options, is a relaxed setting for scheduled buyer conferences.

For these in particular person, we have now a CX Connections Lounge for buyer conferences plus Auxiliary Periods, Lightning Talks, Interactive Discussions, and Technical Breakout Periods.

We additionally can have a number of demos within the Cisco Stand within the World of Options within the Digital Resilience, AI-Prepared Information Centres, and Future-Proofed Workplaces areas. Subjects embrace:

  • Digital Resilience – Providers for Observability (ThousandEyes,  AppDynamics, Splunk​​)
  • Digital Resilience – AI-powered Help​ (Commonplace, Enhanced, Signature)
  • Digital Resilience – Providers for Safety (Cisco XDR​)​
  • AI-Prepared Information Centres – Providers for AI Information Centres​ (AI Pods, Nexus, Compute, Networking)
  • AI-Prepared Information Centres – Providers for AI Information Centres​ (Providers as Code, AI Protection)
  • Future-Proofed Workplaces – Providers for Workplaces​ (SD-WAN, WiFi7,  Unified Department​) 
  • Future-Proofed Workplaces – Providers for Workplaces​ (Cisco Areas,  Common ZTNA, Webex​) 

Different In-person Experiences

There’s devoted Cisco Buyer Expertise (CX) area within the Cisco Stand the place we’re speaking about fashionable AI-powered assist, skilled companies, and the AI Adoption Framework. You may discover AI-powered assist and companies by means of demos or by scheduling a gathering.

Technical Help Middle – Onsite

The onsite Cisco CX Technical Help Middle (TAC) workforce can be accessible to debate customized options at kiosks targeted on:

  • Enterprise networking and Meraki
  • Information Centre and repair supplier
  • Collaboration, safety and observability

The TAC theater can have 18 mini-presentations you could add to your Cisco Reside schedule.

CX Large Wave Sweepstakes

Don’t overlook to take part within the CX Large Wave Sweepstakes for an opportunity to win a gaming and browsing themed prize bundle (worth of $3200 AUD.) CX Large Wave Sweepstakes duties might be accessed by means of the Cisco Reside app underneath Cisco Problem. Deadline to enter is Thursday, June twelfth at 11:00 AM. The drawing might be held within the Centre Stage theater on Thursday, November thirteenth at 12:30 PM, and the winner should be current to say the prize.

Surf’s Up with Cisco Buyer Expertise

One other in-person expertise is the the CX Surf’s Up Problem digital surfboard on the CX Connections Lounge. Submit a photograph of your trip to earn double entries into the Large Wave sweepstakes.

Cisco Buyer Achievement Awards

Our CX Buyer Hero of the 12 months awards are actually a part of the general Cisco Buyer Achievement Awards program.

CX Buyer Hero of the 12 months award honors the client with the strongest outcomes from Cisco Buyer Expertise, together with these in AI-Prepared Information Facilities, Future-Proofed Workplaces, Digital Resilience and our CX Buyer Hero of the 12 months.

Winners might be introduced within the awards ceremony on Monday, November 10 within the World of Options.

Let’s create the longer term together-faster, smarter, and extra linked than ever.

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