Shenzhen-based Bambu Lab has launched its new Belief Heart, a public useful resource offering customers with full documentation on the corporate’s safety and privateness practices. The launch coincides with the discharge of Bambu Lab’s first Safety White Paper and its achievement of three main worldwide certifications: ISO/IEC 27001, ISO/IEC 27701, and TRUSTe Enterprise Privateness.
In line with Bambu Lab, the Belief Heart was created to offer customers “clear details about how their 3D printers, knowledge, and artistic work are protected.” The initiative contains detailed technical documentation, certification information, and developer assets, reflecting the corporate’s dedication to transparency and long-term belief in related manufacturing methods.
“Customers deserve to know precisely how their printers and knowledge are secured,” mentioned Dr. Tao, CEO of Bambu Lab. “We’re making our safety practices, certifications, and ongoing efforts utterly clear so customers could make knowledgeable selections about their tools.”
{Hardware}-level safety throughout printer strains
The accompanying Safety White Paper outlines a multi-layered safety technique spanning {hardware}, software program, and cloud infrastructure. On the machine stage, every printer integrates a hardware-based safety engine for cryptographic operations.
Excessive-end fashions such because the X1 and H2 sequence use ARM TrustZone expertise to separate crucial capabilities into safe and regular processing environments. These measures embody Replay Protected Reminiscence Blocks (RPMB) and flash-based AES encryption. Moreover, a Safe Boot course of with Verified Boot sequences ensures the firmware hasn’t been tampered with, stopping unauthorized entry. Debug ports are completely disabled on the manufacturing unit to get rid of potential assault vectors.
Bambu Lab states this mix of {hardware} and software program protection brings safety requirements “nearer to these present in industrial IoT methods than in typical desktop printers.”
Community and cloud safety
All Bambu Lab units talk utilizing encrypted protocols together with HTTPS, MQTTs, DTLS, and WPA2-Enterprise Wi-Fi, whereas an non-compulsory LAN-Solely Mode lets customers disable all exterior connectivity for offline printing. Firmware may also be up to date by way of offline SD-card set up, sustaining isolation for customers preferring totally native operation.
The corporate’s cloud infrastructure is distributed throughout Amazon Net Providers (U.S.) and Alibaba Cloud (China), shielded by Cloudflare’s international Net Utility Firewall and DDoS safety. Information is encrypted at relaxation and in transit, with passwords hashed utilizing Argon2, keys managed below a devoted Key Administration System (KMS), and entry ruled by strict least-privilege insurance policies.
Person accounts additionally assist two-factor authentication and one-click logout, whereas Bambu Lab’s inside and third-party penetration testing ensures compliance with ISO/IEC 27001 and GDPR requirements.
Person privateness and management
The white paper emphasizes giving customers direct management over knowledge assortment and connectivity. Privateness instruments akin to Stealth Printing, Browse Historical past, and Person Expertise Program toggles enable customers to find out whether or not knowledge is saved domestically or within the cloud. Diagnostic log exports are AES-encrypted, and any logs uploaded for technical assist are robotically deleted 14 days after decision.
Enterprise-class fashions just like the H2D Professional embody a bodily community swap to disable wi-fi connectivity fully, addressing stringent safety necessities in skilled environments.
Bambu Lab describes these measures as a part of its “open and collaborative” method to privateness, stating that consumer management, transparency, and worldwide compliance type the muse of its long-term belief technique.
Open-source and safety collaboration
Bambu Lab additionally reaffirmed its dedication to the open-source neighborhood. The corporate maintains a public index of its open-source software program and hosts its slicing platform, Bambu Studio, on GitHub, highlighting its adherence to licensing necessities from tasks like Reprap, Marlin, and Klipper.
Since 2023, the corporate’s Bug Bounty Program has engaged 51 safety researchers, distributing tens of hundreds of {dollars} and a number of other 3D printers in recognition of disclosed vulnerabilities. “Safety isn’t a vacation spot, it’s steady enchancment,” mentioned the corporate’s safety crew within the report.
Accessing the Belief Heart
The Bambu Lab Belief Heart is now reside at bambulab.com/trust-center. Customers can obtain the Safety White Paper, entry certification paperwork, assessment privateness insurance policies, and discover developer integration data.
Bambu Lab, which operates places of work in Shenzhen, Shanghai, and Austin, continues to develop its ecosystem of related, high-performance 3D printers for each skilled and client markets.
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Featured picture exhibits Bambu Lab H2S 3D printer. Picture by way of Bambu Lab.
