Nicnet, one in all Brazil’s main fiber optic Web suppliers, at this time introduced a partnership with Aprecomm, a supplier of AI-driven community and buyer expertise (CX) options, to reinforce broadband efficiency and buyer satisfaction throughout its community.
By this collaboration, Nicnet will deploy Aprecomm’s full portfolio of AI-powered CX and CPE administration options, together with clever WiFi optimization and cloud-based system administration. The platform allows distant upgrades of current units and seamless integration with Nicnet’s broadband gateways. Deployment is already underway, with protection anticipated to achieve 500,000 properties by the top of 2026.
Aprecomm’s CX suite helps each residential and enterprise subscribers, serving to broadband service suppliers optimize connectivity and streamline operations. Its superior AI and proprietary quality-of-experience algorithms allow a shift towards zero-touch networks—the place points are recognized and resolved mechanically earlier than impacting customers. Constructed on a self-healing WiFi framework, Aprecomm’s platform repeatedly adapts community efficiency to satisfy the distinctive calls for of every person and utility. Its superior analytics and automatic assist capabilities ship deep buyer insights and real-time community visibility, serving to service suppliers enhance subscriber satisfaction and scale back operational prices.
Learn the total press launch right here.
