The Authorities has clarified that whereas the Sanchar Saathi app was earlier proposed for obligatory pre-installation on smartphones, the requirement will now not be enforced. The app, aimed toward enhancing residents’ entry to cybersecurity instruments, is designed solely to guard customers from on-line fraud and malicious actions. Officers reportedly reiterated that the appliance might be uninstalled at any time and carries no features past safeguarding shoppers and enabling them to report cyber incidents.
Additionally Learn: Union Communications Minister Clarifies Sanchar Saathi App Is Voluntary, Highlights Robust Impression
Authorities Clarifies Intent Behind Sanchar Saathi
“The Authorities, with an intent to supply entry to cyber safety to all residents had mandated pre-installation of Sanchar Saathi app on all smartphones. The app is safe and purely meant to assist residents from dangerous actors within the cyber world.
It helps in ‘Jan bhagidari,’ by all residents in reporting on such dangerous actors and actions whereas defending customers themselves. There isn’t a different perform apart from defending the customers within the app they usually can take away the app each time they need. This has been clarified by Authorities,” the Ministry of Communications stated in an announcement on Wednesday, December 3, 2025.
Robust Uptake Indicators Public Belief in Cybersecurity Instrument
In response to the Authorities, the platform has already garnered greater than 1.4 crore downloads, with customers contributing data on almost 2,000 fraud incidents each day. Adoption has risen sharply in current days, with 6 lakh new registrations recorded up to now 24 hours—marking a tenfold surge and reflecting rising public confidence within the service.
Mandate Withdrawn as App Features Nationwide Traction
Citing this speedy voluntary uptake, the Authorities stated the mandate for smartphone producers to pre-install Sanchar Saathi would now not be vital. The choice, it added, comes because the app continues to achieve traction amongst residents, together with those that could also be much less conscious of cybersecurity dangers.
“Given Sanchar Saathi’s rising acceptance, Authorities has determined to not make the pre- set up obligatory for cellular producers,” the Ministry stated.
