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Grafana Labs, the open observability platform, says it desires to make monitoring techniques simpler for everybody, not simply consultants. This week, the corporate launched a public preview of Grafana Assistant, a brand new AI software constructed into Grafana Cloud.
Based on Grafana Labs, the Assistant helps customers ask questions on their logs, metrics, and traces in plain language. They are saying it might probably counsel queries, pace up investigations, and make dashboard constructing extra intuitive. The purpose, as described by the corporate, is to scale back the educational curve and assist groups react quicker when techniques break.
The timing strains up with what Grafana Labs highlighted in its 2025 Observability Survey. The report factors to system complexity and excessive signal-to-noise ratios as main ache factors in observability. The corporate says Grafana Assistant is its response to that. It claims the software is skilled on actual workflows and may information customers by incidents with out requiring them to know how one can write code or scripts. Whereas it’s nonetheless in preview, Grafana Labs presents it as a step towards extra accessible, AI-powered monitoring.
The rollout positions Grafana Assistant as a part of a broader shift in observability, the place pure language and AI-driven context have gotten important for managing rising telemetry pipelines.
With groups beneath stress to reply quicker to incidents whereas navigating extra complicated environments, instruments like this are being framed not as add-ons, however as core to fashionable operations. “There’s little question that AI is accelerating the tempo of innovation. As extra organizations undertake a software-driven mindset, they’re utilizing AI to rewire how they function, from income and operations to reliability and buyer expertise,” stated Tom Wilkie, Grafana Labs CTO.
“That’s why we constructed Grafana Assistant: a context-aware AI agent that helps groups transfer from sign to motion quicker, proper contained in the instruments they already use. Instruments like this – together with different AI-powered capabilities in our open observability cloud, like Asserts information graph and Adaptive Telemetry – are serving to firms navigate rising digital complexity and act with higher readability and pace.”
Earlier this yr, Grafana Labs raised $270 million to increase its product lineup and put money into AI. The launch of Grafana Assistant reveals how that cash is getting used. The corporate had already acquired Asserts.ai to construct its information graph, which now helps energy the Assistant’s context-aware options. With over 5,000 prospects and rising income, Grafana Labs is placing its latest positive aspects to work by making AI a central a part of how groups monitor and handle their techniques.
Grafana Assistant enters an area the place different observability distributors are additionally testing AI copilots. Datadog’s assistant can generate queries and summarize incidents. New Relic’s Grok provides pure language interactions for telemetry and alert configuration. Grafana’s strategy stands out by specializing in context and staying contained in the instruments customers already work with.
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Grafana says the Assistant is constructed to assist each technical and non-technical customers. Builders can ask follow-up questions throughout an incident with out switching instruments or writing code. However it’s the much less technical customers who would possibly profit most. For groups that don’t have devoted observability engineers, having the ability to ask natural-language questions and get useful solutions instantly in Grafana might scale back delays and decrease the barrier to troubleshooting.
Mikhail Volkov, founder and CEO of Volkov Labs, stated it’s already altering how they work: “Grafana Assistant has remodeled how we sort out observability information, appearing like a seasoned professional woven into the interface. It empowers non-technical customers, who would possibly discover Grafana’s technical complexities daunting, to swiftly examine incidents, craft intuitive dashboards, and discover Grafana Cloud with outstanding ease and confidence.”
Customers can ask follow-up questions, discover totally different strains of inquiry, and run a number of investigations directly inside the similar interface. This helps scale back software switching and avoids the necessity to rewrite complicated queries. For dashboards, the Assistant can create or alter panels utilizing plain prompts. Customers can describe what they need to see and get outcomes with out writing code. These options are supposed to ease each day work and assist groups with various ranges of technical expertise.
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Grafana Labs has not shared how effectively the Assistant handles edge instances or the way it performs throughout massive groups. It’ll seemingly take time to study the place the software works effectively and the place human enter remains to be wanted. The launch factors to a wider change in how infrastructure instruments are being constructed. Extra firms are utilizing GenAI to assist routine duties, not change consultants, however to assist them attain solutions quicker with much less forwards and backwards.
Because the preview strikes ahead, will probably be price seeing how effectively Grafana Assistant works at scale and whether or not Grafana brings related AI instruments to different elements of its platform. For now, it marks a gradual shift towards utilizing AI to make observability simpler to handle.
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