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Monday, October 27, 2025

74% of Tech Professionals Use AI Weekly—Right here’s What They’re Doing With It


The AI survey outcomes are in! Because of all of you who participated in our current survey asking the way you’re serious about—and utilizing—AI. Now it’s time to disclose the outcomes.

First, let’s begin with the statistics on the respondents. Because it turned out, most respondents (88%) held mid-level or senior roles, and 58% held skilled or Knowledgeable-level Cisco certifications. This offered us with a novel perspective on how seasoned professionals make the most of AI.

AI is reshaping the tech workforce

How are our tech professionals utilizing AI? The most notable outcome for this query is that tech professionals are quickly and ceaselessly adopting AI. Within the survey, 63% reported beginning to use AI throughout the final 12 months, and 74% indicated that they use it a number of occasions per week or extra. This means that AI adoption isn’t only a pattern amongst early-career staff—it’s reshaping your entire tech workforce.

Tech professionals are automating the routine

Once we requested how tech professionals are utilizing AI, we discovered that the top-ranked use instances had been assist desk help and automating configuration modifications. This outcome suggests these are probably the most beneficial and impactful areas for AI use proper now. Decrease-ranked use instances embody evaluating and enhancing community safety, predictive upkeep, and concern decision. This might mirror both the complexity of AI implementation or a decrease quick ROI.

Tech professionals are utilizing AI to cut back guide effort in a few of the extra routine duties, which leaves time for individuals to sort out the more durable and extra artistic work. And 84% famous that AI has elevated productiveness! So, for those who’re unsure the place to begin with AI, begin trying on the duties you repeat most frequently. For instance, AI helped me establish a few of the developments from the survey outcomes, which meant I acquired to leap rather a lot quicker into the enjoyable half, which is penning this weblog for you!

There’s nonetheless a coaching hole for these utilizing AI

We additionally requested our survey individuals how assured they felt about utilizing AI. Whereas 64% of respondents really feel assured of their AI expertise, 36% really feel impartial or unconfident, which is comprehensible given the speedy evolution of the sector. This means that though many are experimenting with AI, there’s nonetheless a lot to be realized about the way to successfully make the most of it.

With a lot data out there, it may be difficult to know the place to start. In our survey, we discovered that 77% of our tech professionals are studying about AI primarily by way of on-line programs and tutorials. And that is one thing we may also help with! Cisco gives glorious coaching for getting began with AI, resembling Understanding AI and LLMs as a Community Engineer | AI4NE.

What’s subsequent: AI governance

Our survey additionally indicated that learners and advocates are quickly investing in adopting AI. So, what’s subsequent when you’ve acquired the fundamentals down? Begin serious about how AI is utilized and ruled.

Once we requested a query about AI safety practices, solely 25% responded that their group has well-documented and adopted safety practices. One other 22% responded that they existed however weren’t well-documented or adopted, which leaves 54% who responded that their group has no safety practices or they had been not sure in the event that they existed.

Assume again to the preliminary Net 2.0 days when the World Vast Net was the Wild, Wild West—some children had been downloading viruses nonstop onto their dad and mom’ computer systems simply because they wished free MP3s. (I’m that child.) With out clear insurance policies for brand spanking new applied sciences, organizations danger information misuse, safety breaches, or moral missteps. As AI turns into more and more embedded in our workflows, sturdy governance might be essential in making certain it’s used responsibly and sustainably.

Should you’ve acquired the fundamentals down and are in search of a option to develop your ability set and function with AI, begin how and the place AI is used at your office. And for those who’re able to stage up your AI expertise, take a look at our AI programs and be a part of the 74% of tech professionals already utilizing AI a number of occasions per week!

To proceed to stage up your AI expertise, take a look at these sources:

Learn subsequent:

Educating Tomorrow’s Tech Workforce: A New Map for AI-Period Expertise

Join Cisco U. | Be part of the  Cisco Studying Community at the moment totally free.

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